Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Personal Information: name, email address, phone number, company name, job title, and any details you submit through our contact forms, booking widgets, or consultation requests.
• Business Information: details about your company, marketing budget, campaigns, ad accounts, and goals that you share during discovery calls or onboarding.
• Communications: the content of emails, chat messages, and call notes exchanged with our team.

We also collect information automatically when you visit the Site, including IP address, browser type, device type, pages viewed, referring URLs, and usage data collected via cookies, analytics tools (e.g., Google Analytics), and advertising pixels (e.g., Meta Pixel).

2. How We Use Your Information

• To respond to inquiries, schedule consultations, and provide our marketing services.
• To operate, maintain, and improve the Site and our service offerings.
• To send administrative information, proposals, invoices, and contractual communications.
• To analyze usage trends and measure the effectiveness of our content and campaigns.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: vendors that support our operations, such as Calendly, Google, Meta, Stripe, hosting providers, and analytics platforms — only to the extent necessary to perform services on our behalf.
• Advertising Platforms: when you engage us to manage paid media, we may access your ad accounts on platforms like Meta, Google, TikTok, LinkedIn, and others to execute campaigns on your behalf.
• Legal Authorities: when required by law, court order, or to protect our rights, safety, or property.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to confidentiality protections.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, analyze traffic, and serve relevant advertising. You can control cookies through your browser settings, but disabling them may limit certain features. Third-party advertising partners may also set cookies to measure ad performance.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you and how it is used.
• Request deletion of your personal information.
• Request correction of inaccurate personal information.
• Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
• Not be discriminated against for exercising your privacy rights.

To exercise these rights, submit a verifiable consumer request by contacting us at support@spencerdigital.llc or ‪(213) 293-7673‬. We will respond within 45 days.

6. Do Not Track Signals

We do not currently respond to "Do Not Track" signals from your browser, but we honor opt-out preferences through the methods described above and provide tools to manage cookies and advertising tracking.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Client campaign data is retained for the duration of our engagement and may be archived for a reasonable period thereafter for record-keeping.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request deletion.

10. Third-Party Links

The Site may contain links to third-party websites we do not control. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes will be communicated through the Site or directly to active clients.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Spencer Digital LLC
Los Angeles, California
Email: support@spencerdigital.llc
Phone: ‪(213) 293-7673‬