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INSIGHTS

Paid media insights

Strategy, systems and buying decisions for owners who want paid media to turn into revenue. Written by the Spencer Digital team.

Systems

Lead-to-booked-call rate: how to measure it and raise it

If leads come in but calls do not get booked, the problem is usually between the form and the calendar. Here is how to measure that step and the levers that move it.

November 4, 2026 · 8 min read

Systems

CRM pipeline stages for high-ticket sales: a simple map

Most pipelines fail because no one agrees what each stage means. Here is a simple stage map for high-ticket sales, with clear rules for moving a lead forward.

November 2, 2026 · 8 min read

Buying decisions

Flat-rate ad management: how agency pricing models compare

Percentage of spend, flat monthly fee or pay for performance? Each model rewards something different. Here is how to compare them before you sign.

November 1, 2026 · 8 min read

Strategy

When to hire a paid ads agency (and how to choose one)

The right time to hire a paid ads agency depends less on budget and more on readiness. Here are the signs, what to fix first, and how to choose a partner.

October 31, 2026 · 8 min read

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